Technology

Built on open tools,
running on your own server

No licence to keep paying, no charge per task, and nothing that stops working if you part company with us.

Docker · PostgreSQL · open-source workflow engine · AI where it earns its place

Under the bonnet

How a workflow is put together

A workflow is a sequence of steps, each waiting for the one before it. Every box below is a step you can open, read and change.

Trigger schedule or form Read the data sheet or API Apply your rules check and decide Send the message email or WhatsApp Update the record sheet or CRM Log the run what, when, to whom

Steps run in order, each one waiting for the last to finish. If a step fails, the run stops there and resumes from that point rather than starting again.

Why it is built this way

What you get from it

You own it outright

The workflows, the code, the documentation and the accounts are yours. Everything central is open source, so no supplier can withdraw it or raise the rent.

Cost does not grow with use

There is no per-task charge. Whether the system handles fifty records a month or fifty thousand, the running cost is the server it sits on.

It keeps running

Retries, pacing, resumable state, timestamped logs and scheduled backups. A demonstration works once; a system has to work in the third month.

A fair question

Can AI automate everything?

No, and most of the time it should not try. A form, a rule, a message, a record — those steps are fixed. Keeping them fixed makes them cheaper to run, quicker to finish, and identical every time. Most of what we are asked to build needs no AI at all.

Where AI does earn its place is language and judgement: the points where a person would otherwise have had to read something and decide. Two of those come up often enough to name.

Document assistant

Answers from your own papers

A customer asks about warranty terms at eleven at night. Rather than inventing a reply, the assistant searches your policies, price lists and manuals, answers from what it finds, and shows the source. It can sit on your website or answer on WhatsApp.

Voice agent

Calls answered in a natural voice

A patient rings the clinic at nine in the evening. The agent picks up on the first ring, holds an ordinary conversation, books the slot in your calendar, and hands the caller to a person when the question needs one.

Architecture

Where it runs

YOUR OWN SERVER Someone fills in a form Secure front door encrypted, padlock in the bar The automation follows the steps you agreed Your records held on your own disk Backups · activity log · automatic second attempts so an interrupted job carries on instead of repeating itself Emailinvitations, reminders, confirmations WhatsAppthe official business channel Spreadsheets and filesdocuments, photographs, calendars Your other systemscustomer records, billing, whatever you use

Everything inside the dashed line sits on a machine you control. Nothing is rented from us, and nothing leaves your server except the messages you asked it to send.