Short, direct answers on what automation can do, what it costs, and how an engagement runs.
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An online form collects the details and documents, applies your rules such as fee bands or eligibility, confirms to the applicant by email or WhatsApp within seconds, and writes every entry to a single register. Nobody retypes anything.
Start with a task that is repetitive, rule-based and frequent. Enquiry follow-up, the daily report assembled from several systems, intake forms and approval routing are the usual starting points. One process working within two weeks convinces people more than a large programme.
Usually not. Forms, reminders, reports and record keeping are fixed steps, and keeping them fixed makes them cheaper, quicker and identical every time. AI earns its place where the work involves language or judgement, such as answering questions from your documents or taking a telephone call.
Self-hosted on open-source software there is no charge per task, so the running cost does not climb as usage grows. In most cases it is the price of a small server. Build work is quoted once the scope is agreed.
Yes. Systems connect through APIs and webhooks to email, WhatsApp Business, Google Workspace, spreadsheets, CRM and billing tools. The automation sits between the systems you already run, so nothing needs replacing.
It starts with a conversation about the process, including its exceptions. From that we agree a written scope. Once the scope is settled and the contract signed, the build begins. On delivery you receive the system and its documentation, along with support for the period agreed during scoping.
Runs are logged, so a failure can be traced to the step and the record it stopped on. Support runs for the period agreed during scoping. After that you can call us as needed, or keep a standing arrangement.
You do. The workflows, the code, the documentation and the accounts are yours, and the software underneath is open source. If you part company with us, nothing stops working.